November 7th, 2007 at 11:45 pm
DishDVR Advantage is a Single Price Point for a “bundled” package
•DISH Network provides no-hassle pricing, so there are no surprises.
•The pricing and package are easy to understand, making it simple to calculate the value.
•The monthly cost is less than similar packages from other pay-TV providers.
•The equipment, including the antenna and receiver, is all leased, so there is no costly set up or investment.
•A customer with DishHOME Protection Plan receives peace of mind by ensuring priority technical assistance, free equipment replacement, and relocation services. DHPP is free for 12 months if the customer selects DHA -18.
Digital Video Recorder (DVR)
•The customer is in control of the television experience and can watch television when he/she wants.
•The customer saves time by fast forwarding through recorded commercials to get back to the paused or recorded show faster.
•Watch an hour-long show in as little as 40 minutes!
•The customer can program the DVR to record shows that he/she wants to watch, so no episodes are missed.
Dual-Tuner DVR Receivers
•Allows the customer to connect up to two televisions with one receiver or up to four televisions with two receivers (an additional monthly lease fee will apply).
•Enables the customer to view or record television shows on one TV while the other TV is being used to watch a different show.
•The $5.98/mo. DVR fee for the first dual-tuner DVR receiver on a customer’s account is included in the DishDVR Advantage package price.
Broad Range of Programming
•DishDVR Advantage offers a range of programming to fit a variety of needs; AT100, AT200, AT250 Bonus Pak, premium movie channels, and HD programming while offering special discount pricing.
•The programs offered range from broadly popular channels, such as A&E, Discovery Channel and The History Channel, to specialized programming, such as regional sports networks and the Hallmark Channel.
DishDVR Advantage Upgrade Options
•With DishDVR Advantage, the more programming a customer adds, the more they save.
•Unique to the DishDVR Advantage program, customers subscribing to AT200 can upgrade to the AT250 Bonus Pak for only $10.00/mo. more.
••Great savings continue for customers when they purchase 2 or more premiums with DishDVR Advantage - each premium is only $10.00/mo., up to $60.00/mo. for six premiums (including AT250 Bonus Pak which in DishDVR Advantage is considered a premium)!
For only $20.00/mo. the customer can add DishHD. The AT250 Bonus Pak can be added for $10.00/mo. Two premium movie packages can be added to DishDVR Advantage for $20.00/mo.; three for $30.00/mo.; four for $40.00/mo.; and five for $50.00/mo.
•Additionally, if customers add DishHDfor $20.00/mo. more, they can benefit from Dish Network’s DishHD Free for 6 Months offer. This is a savings of up to $120.00.
November 1st, 2007 at 3:32 am
If you would like to make a check payment by phone please log onto My Account or call Dish Networks automated phone system at 1-888-284-7116. You will need to have the routing number, checking account number and check number on hand in order for our customer service team to complete the transaction. Once the transaction by phone is completed there will be a $9.99 fee added to your check and the payment will post to your account within 24 hours.
November 1st, 2007 at 3:30 am
Yes, Dish Network offers our customers a free service called debit/check card AutoPay. Every month your payment is deducted automatically from your debit check/credit card on the arranged due date. If you interested in using this service please visit Dish Network’s customer support center or tuning into channel 100 on your home receiver. Please note that this service will take one month be take effect and please be sure to pay your most recent balance when you sign up to help prevent from any late fees being added to your account. Dish Network will continue to send you a monthly bill unless you choose to sign up for paperless billing. All of you current and past statements are available online for you at My Account on Dishnetwork.com
If you need to change the current card number, expiration date, or discontinue our AutoPay service you may do so by simply logging onto My Account, calling Dish Networks automated phone system, or turning your receiver to channel 100, Dish Networks home Interactive TV.
For you convenience Dish Network also offers Electronic Funds Transfer which deducts from your monthly charges automatically from you predetermined checking or savings account on the payment due date. If you are interested in activating this service please check the EFT option on the front of your payment coupon and fill in all of the required information. Please be sure to include a voided check and the payment for your current balance. Please note that this service may take 30 to 45 days before it is effective, until then please continue to make your regularly scheduled payments. If for some reason your checking or savings account information changes you will need to resubmit the required information. If you would like to discontinue this service please call 800-333-3474 and speak with a Customer Service Representative.
November 1st, 2007 at 3:22 am
Dish Network offers the following payment options for cash customers:
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Green Dot MoneyPak: 1-800-GreenDot
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MoneyGram Express Pay- Call 1-800-926-9400 (Receive Code = 1899)
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America’s Cash Express (ACE): 1-800-991-9164 (option 1)
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PreCash- Call 1-877-271-4073
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In Person Payments (IPP) – Call 1-888-477-7297
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- Western Union Quick Collect: 1-800-325-6000 (code city: DISH Network, code state: CO
October 30th, 2007 at 6:10 pm
Dish Network Dual-tuner DVR receivers provide flexible viewing and recording options. To learn how to best set up the receiver, see which scenario below describes your viewing situation.
Scenario 1: “I only have the receiver connected to one television.”
Your best set up choice is Single Mode. With Single Mode, you can use Picture-in-Picture, Record a show while watching a different live show or Record two shows while watching a pre-recorded show.
Scenario 2: “I want to watch different things on two different televisions.”
Your best set up choice is Dual Mode with Record Plus disabled. In this scenario you can Watch something different than the person in the other room, Record something different than the person in the other room, While recording, watch what you want from the My Recordings List or Watch all recordings from either location.
Scenario 3: “I watch most of my shows on the TV with the receiver next to it (TV1). I sometimes watch the other TV (TV2), but not too often.”
Your best set up choice is Dual Mode with Record Plus enabled on TV2. This will allow you to tell the receiver to make recordings in the room you don’t use very often (TV2), so you can either watch a live show or record a second show in the main room (TV1) or Watch all recordings from either location.
Scenario 4: “I watch most of my shows on the TV that doesn’t have the receiver nearby (TV2). I sometimes watch the TV with the receiver next to it (TV1), but not too often.”
Your best set up choice is Dual Mode with Record Plus enabled on TV1. With this setup you can tell the receiver to make recordings in the room you don’t use very often (TV1), so you can either watch a live show or record a second show in the room you usually use (TV2) or watch all recordings from either location.
A few Recording Preference Tips:
- To change between Single Mode and Dual Mode, press the MODE button on the front of the satellite receiver.
- To enable or disable Record Plus and set the TV location you prefer to make recordings on first, open the Main Menu, select Preferences, then select Record Plus. Choose the TV location (TV1 or TV2) that you do not typically watch, so that the main viewing location is free to watch or record something different.
- It’s best to make your Record Plus TV preference once, then leave it alone. If you change it back and forth between TV1 and TV2, you may lose some of your recordings due to conflicts.
- In Dual Mode with Record Plus enabled, set up future DVR timers at the TV location you did not pick in the Record Plus setting – this will ensure a lower chance of recording conflicts.
- If TV2 is set as your Record Plus location, then set up future DVR timers at the TV1 location (using the TV1 green tab remote control). The first timer uses TV2; if there is another DVR timer set for the same time, the receiver will use TV1.
October 30th, 2007 at 5:31 am
If you would like to remove or change your current programming, feel free to contact our Customer Service Department at 800-333-3473. At this time Dish Network is unable to remove or change services online or via email.
Please note that there will be a $5.00 transaction fee for removing or changing your current programming. If you are trying to remove or change an adult programming show there is a $10.00 charge.
If you are currently participating in a promotion that has a mandatory commitment period, it is likely that you will see a cancellation fee if you’re programming subscription does not meet the minimum requirements. For annual subscribers who are changing their programming within 30 days of a renewal period, Dish Network will be more than happy to waive the $5.00 transaction fee.
October 30th, 2007 at 5:28 am
In the promotional base programming price a $5.00 equipment rental fee for the first receiver activated is included. For each additional receiver an additional $5.00 rental fee of $5.00 a month will be charged to your account. The rental fee helps offset the cost of the equipment. Many of Dish Networks satellite receivers cost up to $700. DISH’n It Up allows you to get one of these receivers for a minimal monthly fee.
October 30th, 2007 at 5:25 am
Once a month a $5.00 service fee will be applied to all accounts that are not currently subscribing to one of basic satellite programming packages. This minimal monthly fee allows Dish Network to deliver specialty programming and to provide specialty programming within a reasonable price range.
October 27th, 2007 at 5:48 am
Component Video is a basic connection for HDTV. The cables are comprised of the red, green and blue color components are delivered separate as a video feeds. This is similar to how camera would have recorded them. Delivering the video this way prevents cross color contamination and a more solid and detailed image.
October 27th, 2007 at 5:45 am
HDMI (High-Definition Multimedia Interface) is the first industry supported, uncompressed, all- digital audio/video interface. HDMI provides an interface between any audio/video source, such as a set-top box, DVD player, and A/V receiver and an audio and/or video monitor, such as a digital television (DTV). HDMI supports standard, enhanced, or high-definition video, plus multi-channel digital audio on a single cable. It transmits all ATSC HDTV standards and supports 8-channel digital audio, with bandwidth to spare to accommodate future enhancements and requirements.